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Clint Independent School District

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Incident IQ (iiQ) users have one of two roles.

Requestors - Any district staff member with a Clint ISD Google Account (Can submit a request/ticket for IT service)

Agents - district staff members that resolve IT tickets (i.e. Dept of TIS Field Technicians) and/or CheckIn/Out Assets (i.e. Librarians, Tech Coaches, Budget Clerks, Secretaries, Admin Assistants)

How to Submit Tickets - Video for All Clint ISD Staff

How to Check-In/Check-Out Assets - Video for IIQ Agents

Incident IQ Login

Ready to get started and submit a technology ticket? Click the link above, Sign in to IIQ with your Clint ISD Google Account

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Incident IQ Requestor Training

Watch the YouTube Video to see how to:

• Submit a Technology Ticket for Yourself

• Submit on Behalf of Someone Else, and

• Provide more information on a ticket when requested by an agent/technician.

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Technical Assistance Center (TAC)

Need more help? Contact the TAC

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Mobile App (Feature for Agents)

For Clerks, Field Technicians, Librarians, Tech Coaches and other agents completing tickets or managing assets in Incident IQ.

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My Classes (Feature for Teachers)

My Classes is a dynamic tool for teachers within Incident IQ that makes getting tech support for students as easy as taking attendance. Teachers can submit tickets and behalf of students as well as perform regular audits of devices.

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Incident IQ ® Academy

Visit the Incident IQ Academy for in-depth training & videos, leverage all the capabilities of the platform.

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Incident IQ Platform Status

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