Incident IQ (iiQ) users have one of two roles.
Requestors - Any district staff member with a Clint ISD Google Account (Can submit a request/ticket for IT service)
Agents - district staff members that resolve IT tickets (i.e. Dept of TIS Field Technicians) and/or CheckIn/Out Assets (i.e. Librarians, Tech Coaches, Budget Clerks, Secretaries, Admin Assistants)
How to Submit Tickets - Video for All Clint ISD Staff
How to Check-In/Check-Out Assets - Video for IIQ Agents
Learn More - Explore the Menu of topics on the right.