• National 

    Centers for Disease Control and Prevention (CDC)

    www.cdc.gov

    Texas

    Texas Department of State Health Services 

    El Paso

    Department of Public Health

     

    General 

    2-1-1 

    As with any community resource related question, Texans with questions about COVID-19 can dial 2-1-1 or (877-541-7905 if calling from a cell phone) and select menu option 6. 

    United Way of El Paso County- El Paso United Family Resiliency Center

    The El Paso United Family Resiliency Center (FRC) is a place of healing and support dedicated to serving as a resource to those directly and indirectly impacted by the August 3, 2019 tragedy. The FRC offers resource navigation and referrals, non-traditional therapies and programming, peer support groups, education and outreach.

    Phone: (915) 775- 2783Address: 6314 Delta Dr. El Paso, TX 79905Website: https://www.elpasounited.org/

    Rent and Utility 

    El Paso County General Assistance

    El Paso County's General Assistance Program assists individuals with paying rent, mortgage, utilities, prescription medications of El Paso County residents by providing emergency financial assistance, utility assistance and cash grants. Free service.

    Phone: (915) 546-8150Address: 6314 Delta El Paso, TX 79905Email: CSGA@epcounty.comWebsite: https://www.epcounty.com/famcom/generalassistance.htm

    Project Bravo

    Affordable rental apartments, counseling services and advocacy for additional affordable housing developments. Other services provided include first-time home buyer counseling, money management, pre-purchase counseling, post-purchase counseling, financial literacy classes and information and referrals on reverse mortgages.

    Project Bravo is complying with the City of El Paso’s Shelter in Place orders. However, people interested can be assisted over phone between 8:00 a.m. to 1:00 p.m. Applications may be mailed or faxed to your neighborhood center or apply through email at apply@projectbravo.org

    Secure mail boxes are located in all of the center for applicants to drop off copies of required documents 

    Centers are located in the following addresses:

    • 2000 Texas Ave., El Paso, TX 79901
    • 7000 5th St., Canutillo, TX 79835
    • 8815 Dyer St., El Paso, TX 79904
    • 1401 Whitetail Deer, El Paso, TX 79938
    • 8908 Old Country Dr., El Paso, TX 79907
    • 13680 Socorro Rd., San Elizario, TX 79849

    Phone: (915) 562-4100Email: contact@projectbravo.orgWebsite: https://www.projectbravo.org/

    American Red Cross

    American Red Cross provides assistance with disaster response, emergency food, temporary shelter and navigation services. American Red Cross helps individuals with smoke alarm installation, mental health assistance, financial assistance and health services.

    Phone: (915) 592-0208Address: 3620 Admiral St. El Paso, TX 79925Website: https://www.redcross.org/local/arizona-new-mexico-el-paso.html

    AT&T, T-Mobile, Verizon

    Phone service companies that are providing some form(s) of relief for their customers. Additional providers may be offering relief. Call your phone provider for more information. 

    Food & Grocery Shopping 

    Grocery Shopping for Vulnerable At-Risk Customers

    El Paso and Las Cruces area stores are accommodating seniors and vulnerable at-risk customers by reserving special morning hours.

    • Albertson’s: Tuesday and Thursday from 7 a.m. to 9 a.m.
    • Target: First hour of shopping every Wednesday.
    • Walmart: Every Tuesday for one hour before the store opens.
    • Vista Supermarket: 6:30 a.m. to 7 a.m. every morning.
    • Dollar General: First hour of operations each day.
    • Whole Foods: One hour before the store opens each day. 

    Walmart Grocery Pick-up

    Provides 3 free Walmart grocery store pick-up locations. Open to the public who live in the service area. 

    Walmart El Paso, TX Neighborhood Market #6813 Address: 3590 N Zaragoza Rd El Paso, TX 79938 Phone: (915) 342-9866
    Walmart El Paso, TX Supercenter #2612Address: 1850 Zaragoza Rd El Paso, TX 79936Phone: (915) 249-0002 
    Walmart El Paso, TX Supercenter #3763Address: 12236 Montana Ave El Paso, TX 79938Phone: (915) 487-8440

    El Paso Fighting Hunger Food Bank Mega Pantry Distribution Drive-Thru

    These Mega Pantries will distribute 10 a.m.-2 p.m. Monday through Friday. Except Kelly Center for Hunger Relief, which will distribute Monday through Saturday from 10 a.m.-3:00 p.m.

    • Northeast: Katie’s Pantry | 4801 Sun Valley| El Paso, TX 79924
    • Lower Valley: Camino de Vida | 7822 San Jose Rd | El Paso, TX 79915
    • East El Paso and Surrounding Communities:
    • El Pasoans Fighting Hunger Food Bank | 9541 Plaza Circle | El Paso, Texas 79927
    • West: Abundant Living Faith Center West | 7100 N. Desert Blvd. | El Paso, TX 79911
    • Central: Kelly Center for Hunger Relief | 915 Florence | El Paso, TX 79902

    Phone: (915) 298-0353Website: www.elpasoansfightinghunger.org  

    Senior Nutrition Program 

    Meal Distribution at Senior Centers to Continue for Qualifying Senior Residents Action to Protect Public from Evolving COVID 19 - until further notice. Meals are distributed every Tuesday, form 10 a.m. to noon, at all City Senior Centers for seniors enrolled in the El Paso County Senior Noontime Meal Program. Call (915) 546-8167 to register for home delivered meals only. To be eligible for this program a person must be 60 years of age or older and a person with disabilities. For home-delivered meals, must a be home-bound or disabled. To register for a meal at any of the 20 centers, must complete an Assessment Form for eligibility determination and must complete one each year for continued eligibility.

    Centers:

    Carolina (Happiness) CenterAddress: 536 N. Carolina El Paso, TX 79915Phone: (915) 212-0435

     Eastside CenterAddress: 3200 Fierro Dr. El Paso, TX 79935Phone: (915) 212-2070 

     Hilos De Plata CenterAddress: 4451 Delta Dr. El Paso, TX 79905Phone: (915) 212-0410

     San Juan Seville CenterAddress: 5701 Tamburo Cr. El Paso, TX 79905Phone: (915) 212- 0486

     South El Paso CenterAddress: 600 S. Ochoa St. El Paso, TX 79901 Phone: (915) 212-0574

     Wellington Chew CenterAddress: 4430 Maxwell Ave. El Paso, TX 79904Phone: (915) 2120423

     Memorial Senior CenterAddress: 1800 Bryon St, district 2 El Paso, TX 79930-5104Phone: (915) 212-0319

     Pavo Real Senior Center Address: 9311 Alameda Ave, District 6 El Paso, TX 79907Phone: (915) 212-0476

    Texas Students MealFinder Map

     Map allows Texas parents to locate local education agencies (LEA) facilities serving meals in their communities and will include the address of each facility as well as the days & times meals will be served. 

    Website: https://tea.texas.gov

    Clint ISD

    Clint ISD will provide breakfast and lunch service March 23-27 and March 30-April 3 from 11:30 a.m. to 1:00 p.m. at all schools in Clint ISD to pick up and take home. Clint ISD buses will also stop at specific locations to drop off meals. 

    Website: https://www.clintweb.net/Page/5642Phone: (915) 549-2089 

    Transportation

    El Paso Local Transit (Sun Metro) Free Rides

    Sun Metro will be waiving all bus fares starting Sunday, March 22, 2020. Effective Wednesday, March 25, 2020, Sun Metro will implement service modifications in response to COVID-19. The service modifications will remain in effect until further notice. Streetcar service is suspended until further notice. All passengers will board and exit buses through the rear doors. Boarding exceptions will be made for riders who have accessibility needs and require the use of the drop-down ramps located at the front doors. All passengers are encouraged to leave two empty seats between themselves and others.

    Website: www.sunmetro.net

    Employer & Small Business 

    Texas Workforce Commission Tele-Center 

    Individuals and employers can find resources regarding unemployment and benefits. People can apply for benefits either online at Unemployment Benefits Services (UBS) or by calling TWC’s Tele-Center at 800-939-6631 from 8 a.m.-6 p.m., Monday through Friday. Due to high call volumes and hold times, TWC is encouraging people to use the online claim portal (UBS).

    Phone: 1-800-939-6631Website: Job Seekers | Employers

    Student 

    Internet for Students

    West Central Texas response to COVID-19 provides information on free internet service to households with K-12 and/or college students who may be displaced due to school closures, and who do not currently have home internet access. 

    Website: www.alticeusa.com/news/articles/feature/corporate/altice-usa-brings-free-broadband-k-12-and-college-students-during-coronavirus-pandemic 

    Mental Health

    Substance Abuse & Mental Health Services Administration Disaster Distress Helpline

    Anyone experiencing emotional distress due to a natural disaster or other widespread traumatic events, such as: incidents of mass violence, community unrest, or infectious disease outbreaks.

    Phone: 1-800-985-5990 | Text “TalkWithUs” to 66746 | Text “Hablanos” to 66746

    Emergence Health Network

    Counseling services, Cognitive behavioral therapy, trauma focused therapy, Eye-movement desensitization and reprocessing therapy, Cognitive processing therapy, Play therapy, Parent-child interaction and peer support groups. Reduced cost. Medicaid and Medicare accepted. All visitors, clients, employees, etc. will have their temperature checked prior to being authorized to enter any EHN location. To make an telephonic appointment please call (915) 242-0555.

    Phone: (915) 887-3410Address: 201 E. Main St. El Paso, TX 79901Website: https://emergencehealthnetwork.org/

    Faith United Methodist Church

    Offering spiritual based counseling on appointment basis. Food pantry every 3rd Saturday of the month. Will not stop during COVID-19.

    Phone: (915) 566-1654Address: 3500 Pershing Dr. El Paso, TX 79903service organizations. Items purchased include: 

    • Dental Services (Dentures, Dental procedures)
    • Hearing Aids
    • Medications
    • Medical Equipment (Walkers, Wheelchairs, Canes)
    • Home Modifications (Shower Conversions, Door Widening, Ramps, etc.)
    • Other Requests as Needed